1 - Request Refund
A customer requests a refund for a completed purchase.
Impact
Data coming from our partners.
User retention after a denied claim
Without independent resolution
10%
Customers don’t trust decisions made internally.
User retention after a denied claim
With Kleros Enterprise
92%
Customers are more likely to stay when disputes are resolved independently.
Assessment of your situation
Documentation & Examples outlining how the process works
A preliminary legal opinion on your use case
No obligations